Choosing a healthcare provider is about trust

That’s why we are proud to announce that The Hamptons Hospital has been awarded an overall Good rating following our very first inspection by the Care Quality Commission (CQC), the independent regulator of health and social care services in England.

Achieving an overall Good rating during our first inspection is an important milestone for our hospital. It provides independent reassurance that patients receive safe, compassionate and high-quality care from the moment they walk through our doors.

What the CQC Found

CQC inspectors recognised many of the values we strive to demonstrate every day, highlighting how our teams communicate with patients, support them throughout their journey, and provide an exceptional patient experience.

Among its findings, the CQC noted:

“Staff communicated well with patients and those close to them and put them at ease throughout their stay.”

“Staff treated patients with compassion and kindness, respected their privacy and dignity and took account of their individual needs and choices.”

“Staff were alert and responsive to people’s needs and provided emotional support to patients to avoid any preventable discomfort, concern or distress.”

When you choose The Hamptons Hospital, you can expect:

  • Compassionate, patient-centred care
  • Clear communication at every stage of your treatment
  • Respect for your individual needs and privacy
  • Teams that work together to deliver safe, coordinated care
  • A hospital that listens to patient feedback and continually improves the services it provides

Whether you’re visiting us for diagnostics, surgery, specialist consultations or ongoing treatment, our focus remains the same: that everyone in Cambridgeshire and beyond deserves a better way to experience healthcare.

Proud to Always Improve

While we are proud of this achievement, we know that delivering outstanding healthcare is an ongoing commitment. Like every inspection, the CQC identified areas where we will continue to strengthen our systems and processes. We welcome this feedback and, as we continue to grow, see it as an opportunity to improve further.

This first inspection provides a strong foundation for the future, but our ambition goes beyond maintaining high standards.

Thank you to every patient who has placed their trust in The Hamptons Hospital. We look forward to continuing to provide safe, compassionate and personalised healthcare for our community.

If you’d like to experience the care recognised by our CQC rating, book an appointment with one of our specialists today. Call 01733 830393 or contact our team to begin your healthcare journey.